Terms and Conditions

Effective Date: 1^st March 2025

Welcome to Naseem Perfumes Tanzania (Managed by Venture 53 Limited). By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.

1. General

These Terms and Conditions govern your use of this website and any purchases made through it. They are governed by the laws of the United Republic of Tanzania, specifically under:

• The Electronic Transactions Act, 2015

• The Fair Competition Act, 2003 (with amendments)

• The Consumer Protection Regulations

If you do not agree with these terms, please do not use our website.

2. Products and Pricing

• All prices are listed in Tanzanian Shillings (TZS) and include applicable taxes.

• We reserve the right to change prices and discontinue products at any time without prior notice.

• Product descriptions and images are for informational purposes only and may vary slightly from the final product.

3. Ordering and Payment

• Orders must be paid for in full before dispatch.

• Accepted payment methods include mobile money (e.g., M-Pesa, Tigo Pesa), bank transfers, and credit/debit cards (Supported by Pesapal).

• We reserve the right to refuse or cancel orders due to suspected fraud or product unavailability.

4. Shipping and Delivery

• We deliver across Tanzania via local courier partners.

• Delivery time is typically 1–3 business days, depending on your location.

• Delivery fees are stated at checkout and may vary based on region.

5. Returns and Refunds

Please refer to our Return Policy for detailed information. Returns are accepted under specific conditions, and refunds are processed to the original payment method after inspection and approval.

6. User Conduct

By using our site, you agree:

• Not to misuse the website or attempt unauthorized access.

• Not to post or transmit any unlawful, defamatory, or harmful material.

• To provide accurate and current information for orders and communication.

7. Privacy

Your privacy is important to us. We collect and use personal data in accordance with the Personal Data Protection Act, 2022. For more details, refer to our Privacy Policy.

8. Intellectual Property

All content on this site—including images, logos, text, and design—is the property of Naseem Perfumes and is protected by Tanzanian and international copyright laws. You may not reproduce or distribute any content without permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our maximum liability is limited to the amount paid for the product.

10. Dispute Resolution

Any disputes arising under these terms will be resolved in accordance with the laws of Tanzania and subject to the jurisdiction of Tanzanian courts.

11. Contact Us

For questions, complaints, or feedback, contact us at:

• Email: shop@naseemperfume.co.tz

• Address: Naseem Store – Vijana Mall DSM